The idea that employees are an organizations greatest asset is so commonplace in commerce that it has nearly become a corporate cliché. Yet, as we provide HR consulting and review the recruiting process and strategy of most organizations it is evident that senior leadership has not really grasped the concept. The process for hiring employees varies considerably from one company to the next, but here is the typical scenario we see.
A company identifies a source where they believe they will find qualified people with relevant experience. That source will put them into contact with applicants that inevitably get scheduled for an interview. Up to this point is where much of the variance exists, but from the interview on is where the process is fairly consistent.
In the interview the hiring manager gauges their interest in a candidate through a series of questions and answers. Some hiring managers actually make offers after a single interview, but most will bring serious candidates back for a second job interview inviting other individuals in the company to join (usually asking the same questions). A decision is made (often a gut decision) and sometimes confirmed by conducting a drug screen, and then the selected candidate is presented with a verbal job offer and sometimes followed up with a written version.
I ask interviewing managers how many questions they typically ask in the interview process and the answer is usually less than 20. So in essence, in less than 20 questions they are deciding who will be the most productive and ideally matched candidate for the position and who will help drive the company forward, while not exposing the company to risk. There is a 25% success rate in following this process. Said another way for every four people hired only one will be considered a “successful” hire.
To achieve a higher rate of success, YourSource benchmarks the needed traits of a successful candidate and uses behavioral assessments, skills tests, and targeted practicum’s to filter the right candidate for the position and for the company. This process nets a 75% success rate. How this impacts the profitability of the company depends on the position and the industry of the company. But one thing is for sure; having the right employees in the right positions has a direct impact on the profitability of any company!
To find out more about this process, contact a YourSource HR consultant.